> ## Documentation Index
> Fetch the complete documentation index at: https://superofficeas-bugfix-ty-screen-designer-paradox.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Get consent to access a customer's tenant

> How to obtain consent to access a customer's tenant

Each customer is responsible for their data and must explicitly approve each and every application that shall have access to their database in the production environment.

<Warning>
  External consultants **MAY NOT** approve access to a customer's production database!
</Warning>

## For custom applications

The SuperOffice App Manager grants explicit consent to approved custom applications [during activation][1].

[1]: ../custom-app/activate

## For standard applications in the App Store

1. Send the administrator to the authorization endpoint and [authenticate the user][1].

2. The administrator clicks **I approve**. The dialog shows your application name, your company name, and other information relevant to the [consent][2].

   ![Consent -screenshot][img1]

   [Potential errors][3]

3. Provision the application.

[1]: ../../api/authentication/online/sign-in-user/index

[2]: ./consent

[3]: ../faq/unable-to-approve-app

[img1]: /media/loc/en/developer-portal/superid-approve.png