> ## Documentation Index
> Fetch the complete documentation index at: https://superofficeas-bugfix-ty-screen-designer-paradox.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Enum TicketReadStatus

> Whether the owner has read the ticket or not (red, yellow, green)

Whether the owner has read the ticket or not (red, yellow, green)

## Syntax

```crmscript theme={null}
TicketReadStatus
```

## Fields

| Name    | Description                                             |
| ------- | ------------------------------------------------------- |
| Unknown | Unknown status                                          |
| Green   | The ticket has been read by the owner                   |
| Yellow  | The ticket has received new information since last read |
| Red     | The ticket is unread by the owner                       |