> ## Documentation Index
> Fetch the complete documentation index at: https://superofficeas-bugfix-ty-screen-designer-paradox.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Enum TicketPriorityFlags

> Flags for the ticket priority

Flags for the ticket priority

## Syntax

```crmscript theme={null}
TicketPriorityFlags
```

## Fields

| Name          | Description                                                                              |
| ------------- | ---------------------------------------------------------------------------------------- |
| Unknown       | No flags set                                                                             |
| External      | The ticket priority will be avilable in the Customer Centre                              |
| Default       | This is the ticket priority that should default be set in the UI when creating a request |
| AlertSchedule | Escalate requests according to time frame                                                |