> ## Documentation Index
> Fetch the complete documentation index at: https://superofficeas-bugfix-ty-screen-designer-paradox.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Enum TicketPriorityEscalateAction

> The different types of escalate actions that can be set

The different types of escalate actions that can be set

## Syntax

```crmscript theme={null}
TicketPriorityEscalateAction
```

## Fields

| Name                  | Description                                   |
| --------------------- | --------------------------------------------- |
| ActionRead            | Triggers escalation on ticket read            |
| ActionChangedOwner    | Triggers escalation on ticket owner change    |
| ActionNewInfo         | Triggers escalation on ticket update          |
| ActionClosed          | Triggers escalation on ticket close           |
| ActionChangedPriority | Triggers escalation on ticket priority change |
| ActionNew             | Triggers escalation on ticket creation        |