> ## Documentation Index
> Fetch the complete documentation index at: https://superofficeas-bugfix-ty-screen-designer-paradox.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Enum TicketMessageCategory

> Classification of ticket messages

Classification of ticket messages

## Syntax

```crmscript theme={null}
TicketMessageCategory
```

## Fields

| Name         | Description                                                                                  |
| ------------ | -------------------------------------------------------------------------------------------- |
| Message      | A normal message                                                                             |
| Bounce       | Email bounce                                                                                 |
| OutboxFailed | This message is the error message returned by the sending system (for example a mail server) |