> ## Documentation Index
> Fetch the complete documentation index at: https://superofficeas-bugfix-ty-screen-designer-paradox.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Enum TicketCategoryFlags

> Flags for the ticket category

Flags for the ticket category

## Syntax

```crmscript theme={null}
TicketCategoryFlags
```

## Fields

| Name                    | Description                                                                 |
| ----------------------- | --------------------------------------------------------------------------- |
| Unknown                 | No flags set                                                                |
| Internal                | The category is set to internal and is not available in the Customer Centre |
| OnlyLoggedInUsers       | Only assign requests to logged in users                                     |
| DefaultToCategoryMaster | Assign to category administrator if no one is available                     |
| ListInMain              | Show category in status view                                                |
| RedelegateNewMsg        | Reassign requests on new message if user is not present                     |
| DelegateToOurContact    | Assign to our service contact if available                                  |
| PropagateReplyTemplate  | Merge outbound e-mails for this category with reply template                |
| MembersOnly             | Only members have access to requests in this category                       |
| NotifyMembers           | Send notification to members about new request                              |
| AcceptWhenReplying      | Take ownership by default when replying                                     |