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# Enum TicketCategoryDelegateMethod

> The delegate method used for request assigned to this category

The delegate method used for request assigned to this category

## Syntax

```crmscript theme={null}
TicketCategoryDelegateMethod
```

## Fields

| Name     | Description                                                                |
| -------- | -------------------------------------------------------------------------- |
| Unknown  | The delegate method is unknown, should normally not occure in the database |
| Even     | Delegate request even among the members of the category                    |
| Weighted | Use weights on each member of the category when delegating requests        |
| Unfair   | The user with the least active request will be delegated the request       |
| Not      | Do not delegate request. Instead set them as unassigned                    |
