> ## Documentation Index
> Fetch the complete documentation index at: https://superofficeas-bugfix-ty-screen-designer-paradox.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Enum MessageHeaderStdItem

> Standard/predefined values for ticket message header

Standard/predefined values for ticket message header

## Syntax

```crmscript theme={null}
MessageHeaderStdItem
```

## Fields

| Name                      | Description                                                  |
| ------------------------- | ------------------------------------------------------------ |
| None                      | A standard header without predefined meaning                 |
| Forward                   | Forward                                                      |
| UnnamedAttachmentBlocked  | Message contains certain attachments we simply do not import |
| NoAutoReply               | NoAutoReply                                                  |
| SentAutoReplyToCustomersA | Auto-reply sent to customers A                               |
| SentAutoReplyToCustomersB | Auto-reply sent to customers B                               |
| CustomerReadFAQ           | Customer read FAQ                                            |
| ReplyTemplate             | This message was generated from reply template               |