> ## Documentation Index
> Fetch the complete documentation index at: https://superofficeas-bugfix-ty-screen-designer-paradox.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# SuperOffice.WebApi.Data.TicketBaseStatus

# <a id="SuperOffice_WebApi_Data_TicketBaseStatus" /> Enum TicketBaseStatus

Namespace: [SuperOffice.WebApi.Data](SuperOffice.WebApi.Data.md)\
Assembly: SuperOffice.WebApi.dll

Status of a ticket/request
This Enum is used by:  ticket.status; ticket\_status.status

```csharp theme={null}
public enum TicketBaseStatus : short
```

## Fields

`Active = 1`

1: Request is currently active

`Closed = 2`

2: Request has been closed

`Deleted = 4`

4: Request has been deleted

`Merged = 5`

5: Request has been merged with another request

`Postponed = 3`

3: Request has been postponed

`Postponed1Hour = 1002`

1002: Should only be used for UI, when saved to DB it will be converted to Postponed

`Postponed2Hours = 1003`

1003: Should only be used for UI, when saved to DB it will be converted to Postponed

`Postponed3Hours = 1004`

1004: Should only be used for UI, when saved to DB it will be converted to Postponed

`Postponed4Hours = 1005`

1005: Should only be used for UI, when saved to DB it will be converted to Postponed

`PostponedDay = 1006`

1006: Should only be used for UI, when saved to DB it will be converted to Postponed

`PostponedMonth = 1008`

1008: Should only be used for UI, when saved to DB it will be converted to Postponed

`PostponedSpecific = 1001`

1001: Should only be used for UI, when saved to DB it will be converted to Postponed

`PostponedWeek = 1007`

1007: Should only be used for UI, when saved to DB it will be converted to Postponed

`Spam = 6`

6: Request has been marked as spam

`Unknown = 0`

0: Unknown / uninitialized